How To Handle Thorny Clients

Let's digress from the Marketplace this week. I have something more interesting!

Over the last year my business has enjoyed a significant leap in revenue and profitability. This increase came at a time when we initiated what we called the "No Jerks" clause.

It works like this: if you're a client of ours and you become too demanding or unreasonable, then we stop doing business with you. Not in a mobster kind of way, but in a gentler "we don’t think we can help you anymore" kind of way. Read More>>>